F.A.Q.
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How do I determine my ring size?
To determine your ring size for RockMarq Rings, use our online sizing guide or visit a local jeweler for precise measurements. We also offer a complimentary ring sizer upon request. Accuracy is vital for our custom designs crafted from the world's strongest materials, ensuring a perfect fit for manly men.
Can I customize my ring?
Yes, absolutely! At RockMarq Rings, we specialize in crafting custom rings tailored to your preferences. From choosing the material, style, and design elements, you have full creative control over your ring. Whether it's incorporating unique engravings, selecting from a range of robust materials, or personalizing the size and shape, we're here to bring your vision to life. Our expert craftsmen ensure every detail reflects your individuality and strength. Get ready to wear a ring that symbolizes your distinct personality and endurance.
What materials are your rings made of?
RockMarq Rings crafts its rings from a range of robust materials, including titanium, tungsten, and carbon fiber. These materials are renowned for their strength and durability, ensuring our rings withstand the test of time, even in the most rugged conditions. We pride ourselves on offering manly men exceptional quality and style without compromising on toughness.
How do I care for my ring?
To care for your RockMarq Ring, simply clean it with mild soap and warm water, using a soft cloth to gently wipe away any dirt or grime. Avoid harsh chemicals and abrasive cleaners that can damage the material. Store your ring separately from other jewelry to prevent scratches, and consider removing it during activities that may expose it to unnecessary wear. With proper care, your RockMarq Ring will maintain its strength and masculine appeal for years to come.
Do you offer warranty or guarantees?
Yes, we proudly stand behind our craftsmanship with a lifetime warranty. Our rings are built to last using the world's strongest materials, ensuring durability and longevity. We guarantee quality and offer complimentary repairs or replacements for any manufacturing defects. Rest assured, your RockMarq Ring is backed by our commitment to excellence.
What is your shipping policy?
We prioritize swift delivery of your rugged RockMarq Ring. Enjoy free standard shipping worldwide, ensuring your order reaches you promptly. For expedited shipping, opt for our affordable express options. We ship securely packaged parcels with tracking for your peace of mind. Need it urgently? Contact our customer service team for personalized assistance. Expect nothing less than efficient service as your RockMarq Ring journey begins from our workshop to your doorstep, ready to adorn the hands of manly men worldwide.
What is your return or exchange policy?
RockMarq Rings ensures your complete satisfaction with our hassle-free return or exchange policy. If your custom ring doesn't meet expectations, return it within 30 days for a full refund or exchange. We understand the importance of finding the perfect fit, so exchanges for size adjustments are complimentary. Simply reach out to our dedicated support team, and we'll guide you through the process. Experience confidence in your purchase as you embark on your journey with RockMarq Rings, crafted for the rugged elegance of manly men.
Do you offer financing options?
Yes, RockMarq Rings provides flexible financing options to make owning your dream ring easier. Our financing plans offer convenient monthly payments tailored to your budget. With competitive rates and quick approval processes, you can confidently invest in the durable elegance of our custom rings. Simply select the financing option at checkout, and our team will assist you every step of the way. Experience the rugged luxury of RockMarq Rings without compromising on financial comfort.
Can I purchase a ring as a gift?
Absolutely! RockMarq Rings make an exceptional gift for the manly men in your life. Choose from our selection of ruggedly elegant designs or customize a ring to suit their unique style. With durable materials and meticulous craftsmanship, each ring is a timeless expression of strength and masculinity. Include a personalized message or opt for our elegant gift wrapping to add an extra touch of thoughtfulness. Celebrate special occasions with a gift that embodies both style and substance from RockMarq Rings.
How can I contact customer service?
Contacting RockMarq Rings customer service is easy and efficient. Simply reach out to us via email at info@rockmarq.com or give us a call at our toll-free number 1-(855)-996-9669 during our business hours. Our dedicated support team is ready to assist you with any inquiries, concerns, or assistance you may need regarding your order, sizing, customization options, or any other queries you may have. Expect prompt and personalized service as we strive to ensure your satisfaction with your RockMarq Rings experience.
Are your rings ethically sourced?
Yes, at RockMarq Rings, ethical sourcing is paramount. We meticulously select materials from suppliers committed to responsible mining and manufacturing practices. Our dedication to sustainability ensures that every ring is crafted with integrity, minimizing environmental impact and supporting ethical labor practices. Rest assured, your RockMarq Ring not only exemplifies strength and durability but also embodies our commitment to ethical sourcing and environmental stewardship. Join us in our journey towards a more sustainable and responsible future, one ring at a time.
Can I track my order?
Absolutely! Tracking your order with RockMarq Rings is simple. Once your order is processed and shipped, you'll receive a confirmation email containing a tracking number and a link to track your package in real-time. Keep an eye on your order's journey from our workshop to your doorstep, ensuring peace of mind and timely delivery. If you have any questions or concerns about your shipment, our dedicated customer service team is always available to assist you. Experience transparency and reliability with every RockMarq Ring purchase.