Information

Ring Production Time

At RockMarq, we understand that you're eager to receive your perfect ring as soon as possible. Here's what you can expect regarding our production times:

Custom Orders:

For custom-designed rings, including personalized engravings or unique specifications, our skilled craftsmen dedicate their time and expertise to bring your vision to life. Due to the intricate nature of custom work, production times typically take up to 10 business days (2 weeks). We strive to ensure every detail meets your expectations, resulting in a one-of-a-kind piece you'll cherish forever.

Standard Orders:

For our standard ring designs, we aim to balance efficiency with quality. Once your order is confirmed, our production team begins crafting your ring with precision and care. Production times for standard orders typically range from 1-2 weeks. Rest assured, we're committed to delivering exceptional craftsmanship without compromising on craftsmanship.

Rush Orders:

Need your ring in a hurry? We offer rush production options for select designs. Contact our customer service team to inquire about rush order availability and associated fees. While we strive to accommodate urgent requests, please note that rush orders are subject to availability and may incur additional charges.

Shipping Times:

Once your ring is meticulously crafted and inspected for quality assurance, we expedite shipping to ensure timely delivery to your doorstep. Shipping times vary depending on your location and selected shipping method. You'll receive a tracking number as soon as your order ships, allowing you to monitor its journey until it arrives safely in your hands.

Quality Assurance:

Throughout the production process, we maintain rigorous quality control measures to uphold our commitment to excellence. From selecting premium materials to executing intricate designs, each step is meticulously executed to ensure your complete satisfaction.

Questions or Concerns?

If you have any questions about our production times or need assistance with your order, our friendly customer service team is here to help. Don't hesitate to reach out—we're dedicated to providing exceptional service every step of the way.

At RockMarq, we take pride in creating meaningful pieces that celebrate life's special moments. Thank you for choosing us to be a part of your journey.